Terms & Conditions
Lotus Creative Terms & Conditions
Effective Date: March 2025
Welcome to Lotus Creative. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Overview
Lotus Creative is a graphic design and marketing business that provides creative services including but not limited to branding, visual identity design, marketing strategy, packaging design, website collaboration, and custom graphic content.
2. Acceptance of Terms
By using our website or engaging in our services, you agree to these terms. If you do not agree, please do not use our site or services.
3. Services
We provide custom creative services that are tailored to your brand and project needs. All services will be clearly outlined and agreed upon in advance.
4. Client Responsibilities
Clients are responsible for providing timely feedback, clear direction, and any necessary materials. Delays in communication may impact timelines and delivery dates.
5. Intellectual Property
All designs and content created by Lotus Creative remain our intellectual property until full payment has been received. Upon payment, clients are granted a license to use the final designs for the intended purposes. Clients may not alter, resell, or reproduce our work without written permission.
6. Revisions
We offer a limited number of revisions based on the agreed scope of work. Additional revisions may be subject to additional fees.
7. Payments
Invoices must be paid in full before final deliverables are sent. Deposits may be required before beginning work. Late payments may result in delays or suspension of service.
8. Refunds & Cancellations
Due to the custom nature of our services, refunds are not offered once work has begun. If a project is canceled by the client, the deposit is non-refundable and any additional hours worked will be billed accordingly.
9. Limitation of Liability
Lotus Creative is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We are not responsible for any loss resulting from delays, errors, or client misuse of deliverables.
10. Privacy
We respect your privacy. Any information you provide through forms or email will only be used to communicate with you and deliver our services. Read our [Privacy Policy] for full details.
11. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with the new effective date.
12. Contact
If you have questions about these terms, contact us at:
Email: hello@lotuscreative.co
Phone: 509-240-9702